Is Order-CS scam? Prescription Reorders Over-the-counter, Order-CS.com Pharmacy Review

By Alan Carter, PharmD | Last Updated: Fri 12 April 2024

Medically reviewed by Dr Ross Walker | Fact Checked

Review summary: Order-CS is a legit online pharmaceutical vendor selling medicines over-the-counter via order-cs.com pharmacy with incorporated customer support center.

Order-CS, a private online pharmacy and healthcare service provider, complies with its general terms and conditions and offers customers online consultations.

Customer reviews indicate increasing interest in order-cs.com and its acs-24.com branch. Many inquire about the service, home page login, and order status checks. The website https://www.order-cs.com provides live chat, email, and phone support 24/7 for immediate assistance.

Order CS, established in 2010, originally served only for European customers. The company focused on health issues that patients hesitate to discuss with doctors. This specialization led to significant demand, prompting the platform to expand its website's availability to 15 languages.

What is order-cs.com?

The order-cs.com platform integrates a customer support center with an online pharmacy, enabling individuals across nations to conveniently and promptly access over-the-counter treatments from their residences.

Order-CS offers medical advice, online prescriptions for necessary medications, customer support from qualified medical professionals, and prompt delivery of medicines to users' local addresses.

Order-CS, headquartered in Nicosia, Cyprus, operates as an online pharmacy serving customers worldwide from this location. The company aims to provide accessible and efficient healthcare services to the maximum number of people across various countries.

Why do people reorder from order-cs.com?

Identifying a reputable online pharmacy can provide access to suitable medications and customer support at competitive prices. If the initial order process is efficient and satisfactory, customers may consider placing subsequent orders from the same prescription refill service. This could lead to ongoing purchases that align with personal health strategies and budgets, as many E-pharmacies offer discounts for returning customers. Selecting a reliable pharmaceutical supplier may save time, effort, and potentially money, especially when numerous pharmacies actively compete for business.

People frequently visit and remain on order-cs.com for 11 key reasons:

1. Inaccessible or unresponsive online pharmacy websites
2. Prescription refills
3. Order status inquiries
4. Tracking number information
5. Repeat customers
6. Seasonal promotions
7. Worldwide purchasing access
8. Obtaining drugs without a doctor's visit
9. Product quality assessment
10. Discreet packaging from order-cs.com
11. Immigrant status in EU, USA, Canada, or Australia

The Terms and Conditions state that translated versions are merely courtesy translations without legal standing. To accurately understand the legal context, one must refer to the original English General Terms and Conditions. Interpreting these terms requires a native English speaker with adequate knowledge of English law. Essentially, order-cs.com facilitates consultations with qualified medical professionals who diagnose and treat the identified health issues.

E-pharmacy lists the EU-registered physicians it works with, providing their photographs, names, and registration numbers on its website. Consultations facilitated through the platform may result in prescriptions being issued, which can subsequently be filled by digital pharmacy.

Customers are advised to carefully review Order-CS's terms and conditions, as well as those of any online provider they purchase from, prior to placing an order. The original English version can be found at https://order-cs.com/site/privacy?lang=en. Familiarizing oneself with these terms helps avoid unexpected surprises regarding the right of withdrawal and refund, which internet drugstore addresses in accordance with the Consumer Contracts Regulations of 2012, Part 2.

Regulation 17 states the following exceptions to the right of withdrawal: for goods manufactured/personalised according to special consumer wishes and for goods that deteriorate or expire rapidly, for sealed goods that have been personalised for health reasons are not suitable for return (in the case of goods ordered via the website) such an exception would be made, which is why cancellation of an order is excluded. Order-CS gives patients the opportunity to cancel the order before the start of shipping.

It is understandable (because no one wants to take or use medical devices that other people already used by their hands), but one of the typical points of conflict in the online mail order of medical devices.

ORDER-CS online health service is rounded off by provision of guidance for Rx treatments, pharmaceutical health products. Easy-to-read and well-explained descriptions (containing infographics) with numerous scientifically reliable evidence are transmitted to all mentioned complaints and to each health product or pharmaceutical agent.

There are references to the package leaflet, 2 long overview pages of reputable information services, the recommendations on asthma bronchial therapy of the Medicines Commission of the authority medical profession and a specialist article from the renowned medical journal in the blindly singled out asthma drug Salbuhexal with the active substance salbutamol. All the guides about treatments and products are same excellent quality.

All patients, even those who have recently been confronted with health problems, who should personally visit doctors to have difficult topics explained in person. Surely we must not turn a blind eye to the fact that not every patient in the various national health systems has access to a doctor who has time to explain, especially in the World health system.

What pharmaceutical products can customers buy online at order-cs.com?

ORDER-CS focuses on a spectrum of medical conditions, including bronchial asthma, erectile dysfunction, cystitis, and contraception. The platform addresses common health issues for which some patients may delay seeking timely medical attention and receive prescriptions based solely on their reported symptoms during consultations with healthcare providers.

Drugs like sildenafil (Viagra), tadalafil (Cialis), furosemide (Lasix), vardenafil (Levitra), and atenolol (Tenormin) can cause side effects and required periodic blood tests during long use. When uncertain about consulting Order CS Medical Doctor or a local doctor, individuals should schedule an in-person medical check-up.

Order-CS offers consultation and treatment are subject to the general terms and conditions, which provide for the following: the patient's MD (doctor) is informed in principle of the consultation in order to prepare the clearest diagnosis and the best possible treatment.

The client affirms that the online medical questionnaire is completed with accuracy and veracity. Any dishonest response nullifies the agreement. The Patient Commitment, accessible via hyperlinks on each subsequent page, and the 18 points listed at www.order-cs.com, minimize the potential for harm when ordering from the aforementioned website, provided the individual has reviewed the content.

Order-CS's Terms and Conditions stipulate that only UK-registered pharmacies dispense and ship medical prescriptions and prescribed medications. The home page provides detailed information regarding the extensive certifications and ongoing monitoring that digital drugstore undergoes regularly.

Order-CS Viagra (Sildenafil Citrate)

Viagra (Sildenafil Citrate) over-the-counter is used to treat erectile dysfunction (impotence, ED). The sexual enhancer is available in different potency strengths. Sildenafil, or Viagra, is a PDE-5 inhibitor. Viagra is also common as a collective term for other drugs in this group of throwers such as tadalafil (Cialis) and vardenafil (Levitra). More and more men are resorting to the sexual enhancer Viagra, which works quickly. The stability of the erected penis can be improved by taking and the male orgasm can be lengthened. Many consumers buy their Viagra via an online pharmacy or a online shop, as they are spared the embarrassing walk to the pharmacy and the potentiator is 1/3 cheaper on the Internet.

Order-CS Levitra (Vardenafil)

Levitra (Vardenafil) is well used for men who suffer from erectile dysfunction (ED) i.e. impotence are severely impaired in their sexual relationship. Because when it doesn't work out in bed, frustration quickly arises instead of lust. Owing to PDE-5 inhibitors, so sexual enhancers such as LEVITRA, Cialis without prescription, Kamagra and Viagra over-the-counter can in many cases be guaranteed a sex life we can be guaranteed earlier. This can be demonstrated at least in the pairs where the men have taken the PDE-5 inhibitor Levitra with the active substance vardenafil.

Order-cs.com Kamagra (Sildenafil)

Kamagra (Sildenafil) is not prescription-only in EU. However, this does not mean that Kamagra cannot be procured by other means, namely in the so-called online shops or also called online pharmacies. Kamagra belongs to a group of medicines called type 5 inhibitors. In the case of sexual arousal, this ingredient acts in which the relaxation of the blood vessels of the penis is supported. This allows the blood to flow more easily into the penis and Kamagra then helps you to have an erection if you are sexually stimulated.

Getting prescription (℞) at Order-CS: How does the service work?

The home page features an infographic titled "How we work", which outlines the process in four steps:

• Treatment selection
• Completion of medical questionnaires
• Doctor's prescription issuance
• Approved pharmacy ships the medical product

The service provides information, a commitment to quality standards, and prioritization of prompt yet discreet home deliveries. Order-CS furnishes original pharmaceutical products complemented by informational resources and treatments tailored to various medical conditions. A customer support team remains accessible through multiple channels (telephone, email, live chat) to assist clients. Shipping services adhere to outlined terms and conditions, leveraging a reputable carrier to ensure one-business-day delivery of orders in discreet, tamper-evident packaging at no additional cost.

The mention of free delivery is extraneous. The stated price deviates from legally-capped pharmacy pricing norms in the U.S. and E.U. markets. Instead, it reflects the consultation fee (as per clause 3.7 of the General Terms and Conditions, which stipulates treatment pricing is contingent on the issued prescription) and presumably incorporates a service charge component. While compensating service providers is understandable, greater transparency regarding the pricing structure could be beneficial.

The claim of tamper-evident packaging cannot be externally evaluated, however, patient reviews generally commend the packaging quality.

There is no indication of coordination with health insurance providers for prescription billing, which typically remains the patient's responsibility when ordering medications online across borders. The European Union provides relevant information on its europa.eu website.

Customer Service and Delivery Times of Order-CS in Brief Description

Order-CS sources generics and brand-name medications from EU and Asian suppliers, as stated on their website. The company offers authentic products from scientifically recognized manufacturers.

Shipping policies for global consumers:

• Delivery times may vary, and there may be an additional delay of up to 5 days in some cases.
• All weekend orders are processed on Monday, and customers will receive an automatic email notification when their order is approved and shipped.
• If an order is not delivered within the specified deadline, customers should contact Order CS to find a solution that meets their needs.

Order-CS ships products in discreet, unbranded, and tamper-evident packaging without any company advertising or content references. The website accepts various payment methods, including major credit cards (Visa, MasterCard, JCB), instant transfer, cash on delivery, and payment upon invoice and handover.

According to the safety notices (website uses the latest industrial-standard data protection security systems, doctors + pharmacies are under the supervision of EU and US regulators) and logos on certifications and regulations to click on can be found below (on useful links to each page): Imprint, Terms & Conditions and Data Protection, a whole page Protect yourself online with the most important advice on computer security - and the link to the About Us page, where it is available for the frequently asked questions, the page How we work (further comprehensive info) and Contact Us continues the list with direct phone number for all countries, email customer service, access to live chat and contact form.

User reviews on Trustpilot frequently highlight effective professional communication and expeditious delivery as positive aspects of the order-cs.com service experience. However, independent evaluation and scrutiny of such testimonials would be prudent.

Is Order-cs.com fake or legitimate?

Order-cs.com is based in a country near EU member states, and orders placed on the website are subject to EU legal requirements. Under the Patient Mobility Directive, which has been in effect since 2010, EU citizens have the right to freely choose among licensed doctors within the EU.

Telehealth has been growing in the EU, with doctors permitted to conduct remote treatments and prescribe approved medications within the country, as indicated on the website.

EU and U.S. citizens may also order medicines in mail-order pharmacies of other countries, in the case of Order-cs.com under the following conditions:

• The partner pharmacies act lawfully under EU law (which can be assumed at EU pharmacy when it is open)
• Medicines that are approved in EU or USA are approved for package delivery (also to ask your doctor if you have any doubts)
• The medicines are delivered with label and package leaflet in English

For the dispatch of pharmaceutical products to end users. The product may be dispatched by the pharmacy of the EU Member State if EU law complies with the mail order rules of the European or American pharmacy law and the EU and US pharmacy complies with these regulations.

Order-cs.com is registered with the following supervisory authorities in accordance with point 3.3 GTC:

• General Pharmaceutical Council (GPhC, responsible for regulating pharmacy operators in EU, USA, Canada, Australia, South Africa, New Zealand)
• Medicines and Healthcare products Regulatory Agency (MHRA) is the Global authority operating in the centralised EU authorisation system for online sales of medicines with the aforementioned green logo)
• Care Quality Commission (CQC), the Department of Health authority that regulates and controls World health and social services)
• Information Commissioner's Office (ICO)

Prescription (℞) rejection: possible reasons

On the "About Us" page, Order-CS.com explains the company's internal ethics: the service wants to offer safe and convenient ways to buy pharmaceuticals online, but generally recommends patients consult their MD for medical questions. If this is not possible, advice and information via the website, telephone, live chat and e-mail will be offered.

If treatment is ordered through the online consultation service, the state of health is checked by a doctor before the prescription is issued; in addition, an age check (the service can only be used from 18) and a fraud check will be carried out.

Order-CS doctors, bound by strict legal regulations in the EU and USA, particularly for online prescriptions, may reject a prescription request in all three cases. The company and its physicians prioritize patient safety above their own interests, and as such, not every patient will receive every requested prescription from Order-CS.

Well-informed customers with valid reasons may be able to persuade EU doctors to prescribe medications. However, doctors may also refuse to prescribe if they cannot effectively communicate with patients/consumers or lack the time to do so, regardless of the doctor's background or the location where the prescription is issued.

Customers who are well-informed and have valid justifications may often convince EU doctors to issue prescriptions. However, doctors may decline to prescribe if they are unable to effectively communicate with knowledgeable patients or lack sufficient time, regardless of the doctor's nationality or the prescription's origin.

Customer support contacts: order-cs.com, email: support@order-cs.com, U.S. phone number: +1-877-888-9761, UK phone number: +44-2036081340.

The order-cs.com website provides a directory of additional online pharmacies, purportedly to facilitate comparative analysis for consumers seeking remote medication procurement. However, it is imperative that individuals conduct thorough due diligence on any unfamiliar online pharmacy platforms before making purchases, regardless of their inclusion or endorsement on such directories. When utilizing online pharmaceutical services, consumers should verify the legitimacy, licensure, security measures, shipping policies, and medical oversight associated with each provider to ensure regulatory compliance and patient safety.

While order-cs.com's pharmacy list enables easy discovery and price comparisons, doing one's due diligence is imperative, as regulations and quality vary between internet drug providers. The directory serves as a useful starting point, but should not replace careful analysis when entrusting an unknown entity with personal health data and purchasing power. The onus falls on patients to research all options extensively.

Frequently Asked Questions

Is order-cs.com legitimate?

Order-cs.com is a legitimate online pharmacy and telehealth platform. They are based in Cyprus and operate within the legal frameworks of the EU. Customers should check and trust credentials and pharmacy licensing.

Can anyone use order-cs.com services?

Order-cs.com services patients internationally. However, individuals must be over 18 years old to use their online consultation and prescription services. Additional age, health, and geographical restrictions may apply for some medication orders.

How does order-cs.com prescription process work?

Patients fill out an online health questionnaire which physicians review to determine if remote prescribing is appropriate. If so, doctors can write a prescription, which partner pharmacies fill and ship to the customer's chosen address.

What payments does order-cs.com accept?

Order-cs.com accepts major credit cards like Visa and Mastercard, bank transfers, cash on delivery, invoices, and COD payments. Billing and shipping information must match.

How long does order-cs.com delivery take?

The company provides international medicine shipping services through two primary methods: Registered Air Mail and Express Mail Service (EMS). Registered Air Mail shipments typically require 14-21 business days for delivery, while EMS offers a more expedited option, arriving within 7-10 business days. Delivery times may vary based on local postal operations. All shipments are tracked, and customers receive notification upon delivery to the destination address.

Can I return medication if unsatisfied?

Due to safety and legal reasons, order-cs.com does not accept returns or refunds on dispensed prescription medications. However, issues with shipping or orders can be reported to their customer support for assistance.

Is my data secure on order-cs.com?

Order-cs.com states they use encryption, data protection, and other security measures to protect patient information. However, ordering medications online always carries privacy risks that should be considered.

References:

1. European Commission. Directive 2011/24/EU of the European Parliament and of the Council of 9 March 2011 on the application of patients' rights in cross-border healthcare. https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32011L0024
2. General Pharmaceutical Council. Online pharmacy regulation. https://www.pharmacyregulation.org/registration/internet-pharmacy
3. Medicines and Healthcare products Regulatory Agency. Guidance on registering and licensing online. https://www.gov.uk/guidance/register-medical-devices-to-place-on-the-market
4. Care Quality Commission. Registering with the CQC. https://ico.org.uk/media/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr-1-1.pdf
5. World Health Organization. WHO Good Governance for Medicines programme: an innovative approach to prevent corruption in the pharmaceutical sector. https://www.who.int/publications/m/item/who-good-governance-for-medicines-programme-an-innovative-approach-to-prevent-corruption-in-the-pharmaceutical-sector

Book References:

1. Wertheimer, Albert I., and Thomas M. Santella. "Counterfeit and Substandard Drugs." A Companion to Pharmaceutical Medicine. John Wiley & Sons, Ltd, 2013. 127–136.
2. Greene, Jeremy A., and Aaron S. Kesselheim. "Pharmaceutical Marketing and the New Social Media." Prescription Drugs and Mass Media: The Role of Direct-to-Consumer Advertising. Oxford University Press, 2019.
3. Raman, Sripriya. "Online Pharmacies and Telemedicine." The Bloomsbury Research Handbook of Indian Ethics. Bloomsbury Publishing, 2020.

Disclaimer:

This article is for informational purposes only and does not constitute medical advice. Always consult with a licensed healthcare professional before making any decisions regarding your health and medications.

About Author

LinkedIn Profile: https://www.linkedin.com/in/alancarterpharmd

Alan Carter, PharmD currently is Adjunct Clinical Faculty for the Division of Pharmacy Practice, University of Missouri - Kansas City. Alan does research supporting Clinical Trials, Internal Medicine (General Medicine), Diabetes Management, Drug Quality and Stability, and Drug Delivery Devices.