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Coke
slots in extras to new
machines
By Jenny Wiggins in
London
Financial Times,
June
26, 2006
Coca-Cola said
trials of new vending
machines that allow
users to take digital
photos and download
ringtones for mobile
phones could be
replicated worldwide
as the soft drinks
company seeks to
interact more directly
with consumers.
The trials of the "Cokefridge,"
which have been under
way in Germany over
the past three months,
come amid rising
concern by governments
over the way companies
are using new
technology to market
sugary and salty food
and drinks to
children.
Ofcom, the UK
communications
regulator, is planning
new restrictions on
broadcast advertising
of junk food to
children. However, the
restrictions will not
affect other forms of
media used by
companies, such as the
internet and text
messaging.
Chris Burggraeve,
Coke's group marketing
director for the
European Union, said
the development of the
machines comes as the
company tries to
communicate with
consumers in "a more
relevant way".
Asked whether Coke
took into account
government concerns
over advertising of
soft drinks to
children, Mr
Burggraeve said: "We
do, and we always
will."
Mr Burggraeve said
the new machines were
the most advanced it
had developed. Coke
has been running
trials with similar
machines in Ireland.
The Cokefridge
machine, on display at
the CIES world food
business conference in
Paris last week, has
an interactive screen
that runs
advertisements, and
allows users to obtain
free photos, games,
logos and ringtones
after they have bought
a drink.
Users type a
numerical code
inscribed inside the
cap of the drink into
the interactive screen
to get access to the
photos and games.
The interactive
screen says:
"Available here: Cool
mobile logos. SMS and
ringtones and exciting
mobile games. Every
Coke and every Code is
an experience!" Drinks
available for purchase
include bottled water
as well as soft
drinks.
Consumers can use a
"Coke Cam" to take a
photo of themselves in
a frame that contains
a Coke logo, and send
the photo to an e-mail
address or to a mobile
phone. They can also
interact with a
website,
www.cokefridge.de.
Mr Burggraeve said
Coke planned to make
agreements with third
parties for the sale
of ringtones and
advertisements, but
had not finalised
agreements with
potential partners.
Coke, which has
about 2.8m vending
machines worldwide,
plans to expand
distribution of the
machines throughout
Germany early next
year. It has been
trialling seven
machines in six cities
in Germany, including
Berlin, Munich and
Hamburg.
Neville Isdell,
Coke's chief
executive, has
encouraged more
innovative product
development and
marketing. |